Bell Canada – No Communication Breakdown 

      A communications company expressed a requirement to assess the risks inherent to its Data Centre operations. The main concern included natural, technological and sociological driven events that could cause information technology service interruptions, thereby decreasing site availability.

      Acuratek and its team amassed data to perform the assessment from multiple sources including an industrial site survey, aviation, marine and topographical chart data as well as natural hazard data for the region. «Failure Mode» scenarios were developed to include potential consequences arising from each incident. In turn, these scenarios were deliberated on by a team of various subject matter specialists to rank them by likelihood and severity. In total, 128 different risks were identified; each of these was classified in a risk matrix developed to this effect.

      Finally, the top 20 risks were identified and further analysed. The risk assessment provided by Acuratek and its partners solidified the company’s intention to provide hot standby computer services to a third party client through better knowledge of their business environment.

C.A.T. Transport – Recovery Strategies

       In need of solutions to be able to bounce back in the event of a major incident, it was proposed that C.A.T. inc. elaborate a business continuity plan. Marsh Canada Ltd. and Acuratek were mandated to provide a plan that covered the specific activities necessary to respond to an occurrence that would hypothetically render head office activities inoperable.

       Tactics were developed in order to provide C.A.T. inc. with the necessary knowledge and tools to be able to restore its critical functions within hours. A study of current business procedures was conducted and served as a basis for the development of prevention methods and recovery strategies.

       The plan proposed answered to the specific needs of C.A.T., providing them with personalised knowledge. New strategies in hand, the enterprise could move forward in confidence, holding the key to maintaining their business standards.